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Free worldwide shipping for orders worth over $400! Закрыть

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Worldwide shipping

Deliveries to countries outside the European Union may be subject to import duties and/or taxes, which are charged once the products reach your country of destination. All such charges are your responsibility.

Something Special has no control over additional charges to customs clearance. If you refuse the package, for this reason, customs authorities may charge Something Special an administration fee, and this fee will be deducted from the requested refund amount.

You may check with your local customs officials or post office for more information regarding importation taxes/duties that may apply to your online order.

When will I get my order?

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:

- USA: 3–4 business day

- Europe: 6–8 business day

- Australia: 2–14 business days

- Japan: 4–8 business days

- International: 10–20 business days

[Covid-19]​ When will I get my order?
Our fulfillment times may be longer than usual and may continue to increase until things get back to normal. We're seeing delays in our supply chain, including distributors and shipping carriers as the entire industry is grappling with challenges.

Where will my order ship from?

We work with an on-demand order fulfillment company with facilities worldwide!

Will I be charged customs for my order?

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

My order should be here by now, but I still don't have it. What should I do?

Before getting in touch with us, please help us out by doing the following:

- Check your shipping confirmation email for any mistakes in the delivery address

- Ask your local post office if they have your package

- Stop by your neighbors in case the courier left the package with them

If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at sales@smthspecial.com with your order number.
If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.